Toronto Recruiting Agency

Job Title: Vice President, Consumer
Functional Area: Corporate Consumer
Division: Sales
Location: GTA
Country: Canada
Employment Status: Full Time

Job Description:

Our clients is currently seeking a Vice President for their growing consumer team based in the beautiful Toronto office. The Toronto Consumer Vice President is responsible for the strategic direction and management, growth of all Consumer business in Toronto. The Vice President is an industry leader, business driver and an innovator in their specialty – managing the execution of client programs and overall quality of the work. The Vice President will be a true partner in the business and that means more than within Toronto operations - it will include liaison and relationship management with the Vancouver and Montreal offices as well as being a part of the North American leadership team.


• Contribute to the agency's P&L management including creating an actionable vision/strategy under the direction of the GM.

• In partnership with the GM and the business team, prospect and win tier-one, global consumer assignments.

• Demonstrate ownership of key accounts, engaging with client senior management team as a strategic partner including serving as a resource to the network and key account teams.

• Ensure standards of client service, guarantee quality of product and delivery, which yield enduring relationships with clients.

• Create a learning environment that allows risk, encourages creative approaches and rewards innovative solutions and breakthrough thinking.

• Foster an atmosphere of teamwork, collegiality and cooperation across the network Nationally.

• Manage and develop a quality account management staff dedicated to a high level of client service.

• Maintain constant communication with and to all levels of staff regarding local and regional consumer business happenings as well as the companies vision and points of difference.

• Work holistically with other related agencies and offices.

• Contribute to operational and financial performance of account teams, ensuring quality work, effective processes and that client requests are handled in timely and strategic fashion.

• Thoughtfully counsel clients based on broad communications landscape and business goals; take immediate action on client feedback.

• Demonstrate advanced writing skills and supervise writing of others.

• Supervise staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable and overseeing their professional development.

• Contribute to billing and RFP response.

• Commit to continuous learning and improvement of leadership skills.

• Demonstrate behaviors consistent with company values (Quality, Integrity, Respect, Entrepreneurial Spirit, and Mutual Benefits) and Code of Ethics and Business Conduct.


• The Vice President should have a bachelor’s degree in a related field and strong understanding of how to communicate with teams and work from both client and agency sides.

• Minimum of 10 years of Agency PR experience or a combinations of agency and in-house experience.

• Proven track record and builder of business and of teams;

• Ability to handle multiple assignments/projects;

• Dynamic presentation skills;

• Understanding of managing a P&L;

• Proven expertise in client relations and strategic thinking;

• An excellent problem solver and decision maker;

• Excellent leadership skills and ability to multi-task and delegate

• S/he should have a track record of leading profitable programs that have advanced client business goals.